Privacy policy

Last updated: 1 June 2026

What we collect

• Your mobile number (for sign-up + login)
• Optional profile details: full name, email (captured at checkout for receipts)
• Listings you post, including photos and location (suburb — never a full address)
• Messages you send to other users on Gidla
• Payments made for listing promotions
• Basic device info (IP, browser) for security + abuse prevention

How we keep your number private

Your phone number is used only to sign you in. It is never shown to other users. Renters contact advertisers via in-app messaging on Gidla.

Your rights under POPIA

• Access — download your data any time from your Account page.
• Erasure — delete your account and all associated personal data from the same page.
• Correction — edit your listings or contact us to fix anything else.

How long we keep things

We retain active listings, messages, and payment records until you delete your account. Phone-verification records are purged after 30 days. Financial records tied to paid promotions may be retained anonymised for up to 5 years for accounting purposes.

Contact

Questions about your data or this policy: privacy@gidla.co.za.